great customer service, always ready to help. I had a bad experience with a different server hosting company (I won't name) but compared to them these people are the best.
Cyclone Servers Reviews 23
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4.6
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excellent response time, fast service and amazing staff! dude i dont know whats going on here but these guys deserve so much credit, i couldnt have run my server as good as any other company would without these guys, they do so much for me and answer my questions way faster than anyone else ive used servers from. i will continue to be using their servers as long as im gaming! huzah!
I've been using Cyclone Servers for over 6 years for multiple projects my team and I have had. Great servers for low prices. Very easy-to-use portal page to manage all my servers. Also, the support is very quick and any issues are typically resolved within minutes. Would recommend to anyone and everyone.
My company switched to them almost a year ago and never looked back. They have went beyond there job to make sure we receive the most of what we paid for when they could have passed with just enough, and we still would've been happy
Company details
Written by the company
CycloneServers.net is a leading provider of web hosting, reseller hosting, and VPS hosting solutions, dedicated to offering reliable, affordable, and scalable services to businesses and individuals worldwide. With a focus on delivering 24/7 live customer support, our mission is to ensure that clients receive the best possible experience, regardless of their technical expertise. We believe in making high-performance hosting accessible to everyone by providing cost-effective plans without compromising on quality or security. From small startups to growing businesses, our hosting solutions are built to handle your needs with features like unlimited bandwidth, SSD storage, and high uptime guarantees. At CycloneServers.net, we prioritize customer satisfaction through robust infrastructure, global data centers, and cutting-edge technology. Whether you need shared hosting for a personal website, reseller hosting to manage multiple clients, or VPS hosting for high-demand projects, we have the right solution for you. Affordability without sacrificing performance or security Exceptional customer service, available 24/7 to assist with technical and account-related questions Reliability with a strong uptime record and fast, secure hosting infrastructure Join CycloneServers.net and experience hosting that grows with you, backed by a team of dedicated professionals always ready to help.
Contact info
23238, Richmond, United States
- 804-482-1346
- support@cycloneservers.net
- cycloneservers.net
4.6
Excellent
23 reviews
great customer service
great customer service, always ready to help. I had a bad experience with a different server hosting company (I won't name) but compared to them these people are the best.
Date of experience: March 13, 2024
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Switched to them and never looked back!!
My company switched to them almost a year ago and never looked back. They have went beyond there job to make sure we receive the most of what we paid for when they could have passed with just enough, and we still would've been happy
Date of experience: October 16, 2023
Great servers
Used these servers for a personal hobby, and they did the job perfectly. Great support team as well.
Date of experience: January 15, 2022
Verified
Do not use this company.
Do not use this company unless you're into your hosting company completely losing your databases, not providing a backup, and then being a total a**hole about it and acting as though it was your fault.
***UPDATE***
This company retaliated to my review by terminating my account and reported me to FraudRecord (by their own admission). They took my money and hosted my domains for 5 years before all of a sudden deciding that I was "providing fraudulent information". Take that for what it is worth.
Date of experience: July 22, 2021
Reply from Cyclone Servers
Hello,
Backups run every 2 days in case of hardware failure. These backups are for internal use. Backups are the responsibility of the client as agreed to in TOS.
There was a major hardware failure and we had to use those emergency backups. Client’s data was not in the backup as his addon domains were added after the backup ran.
We responded to his same question all 4 times about his data. Also to note, account was later found to have been created with fraudulent information. Added to FraudRecord.
Thanks
CycloneServers
10/10 Company!
I've been using Cyclone Servers for over 6 years for multiple projects my team and I have had. Great servers for low prices. Very easy-to-use portal page to manage all my servers. Also, the support is very quick and any issues are typically resolved within minutes. Would recommend to anyone and everyone.
Date of experience: July 21, 2021
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Awesome deals
Awesome deals, incredible customer service. I've been with them for over three years now and have no intentions of going elsewhere. Well worth the money!
Date of experience: July 10, 2021
Good Game Host Server
Been using Cyclone for a while for game hosting a rust server. The ping is great and the server hardware seems new. Recommend to my game host brethern. +rep
Date of experience: July 09, 2021
Can I just say WOW
Can I just say WOW? I had issues with my previous host. They said it was my problem and I needed to investigate/fix the issue. I reached out to the Cyclone staff… not only did they fix the issue, they gave me a discount to move to their platform. I’m never leaving.
Date of experience: July 09, 2021
Support saves the day
I have a pretty beefy server with Cyclone. I started running into issues with one of our game servers and it was causing a LOT of issues. We spent so much time trying to troubleshoot the issue. I should have reached out to their support team earlier. They were able to resolve the issue extremely quick. They saved my server population! Thank you so much. You have gained a customer for life!
Date of experience: July 08, 2021
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Fast Deployment - Helpful Staff
Server deployment was fast. The staff was helpful. So far I'm pleased with the service I have been given with Cyclone Servers. Thanks, Cyclone!
Date of experience: July 08, 2021
quick allocation and straightforward…
quick allocation and straightforward support from managers.
muy recomendable, alocación inmediata y trato directo con los encargados de la empresa.
Date of experience: July 08, 2021
Worth it.
I got a server from these guys to test out some ideas I had. Not only did the staff answer all my questions quickly, but I was able to get a better server because I was looking at didn’t meet my real needs. Who wants a game that lags when people start raiding? Not me. Thanks Cyclone. I’ll be grabbing some more servers soon.
Date of experience: July 08, 2021
Owner was kind when it came to problems…
Owner was kind when it came to problems and helped fix them quickly overall i enjoy using this companys services
Date of experience: July 08, 2021
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works as intended
the servers have worked great for my minecraft server and has great customer service
Date of experience: July 08, 2021
Horrible
I signed up a few months back with cyclone via WHT. For me, I have many different providers for servers, though this is the most inefficient provider I have been with. Especially with billing, they treat it as a prepaid service, you don't pay on the day you are due boom instant suspension, no grace, customer service its okay, but again to me its a basement type operation and I told them (him-Chris) to cancel my services, as I am not going to have customers on a server that can instantly go down cause the payment isn't in on the due date, not even Netflix, or a phone company will turn you off that quick, unless its prepaid, and I don't need a service provider for servers to be a prepaid service -- so if you want to work with someone that operates as a prepaid service and a 1 man operation, all yours, just wasn't for me; figure I would let others know
Date of experience: May 10, 2021
Reply from Cyclone Servers
Hi Tom,
Thank you for bringing this to our attention. We are not a “1-man show” and we do try to do what we can to work with our customers on billing issues. We have recently adjusted our billing system to allow for more time before a suspension occurs.
You were suspended the day after your due date according to our system. We attempted to work with you and you told us to cancel your services.
Possibly the best server hosting…
Possibly the best server hosting platform out there, while they may not offer some supercomputer, they don't suck you in with a 2 year contract and getting support is genuinely painless unlike some other hosts I've tried in the past. I personally have hosted a few servers off of Cyclone and it has been nothing but a good experience all around, I know one of my friends has a large GMod community and with upwards of 50 players the server ran flawlessly. The support is very friendly and I was never ignored or told that they couldn't help. I would honestly recomend this server host to anyone from starting out server owners to large servers.
Date of experience: April 17, 2021
Best support I've ever had and the…
Best support I've ever had and the customer to owner relationship is very respectable and I would recommend to anyone! With the best prices I am happy with the services 5/5☆
Date of experience: January 30, 2021
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great service thank you guys!!
excellent response time, fast service and amazing staff! dude i dont know whats going on here but these guys deserve so much credit, i couldnt have run my server as good as any other company would without these guys, they do so much for me and answer my questions way faster than anyone else ive used servers from. i will continue to be using their servers as long as im gaming! huzah!
Date of experience: August 03, 2020
Cheap and Fast
CycloneServers has been my go-to web and VPS hosting company for about two years now. They’ve had great uptime and good customer service for any issues I’ve encountered.
Date of experience: June 28, 2020
Great Service and Support!
Service has been amazing and the support team flawlessly and expediently works and resolves any problems that are addressed. Looking forward to many more years of service!
Date of experience: June 17, 2020
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